Enterprise Vault Office Mail App (OMA) does not display in Outlook Web App (OWA) and / or Outlook Article: 100048139 Last Published: 2020-08-04. About working offline with Enterprise Vault. Figure 3-1 Enterprise Vault tab in Outlook 2010. Enterprise Vault Outlook mailbox icons. Vaulted Items in TRIM 7.12 with Exchange 2010 and Outlook 2010. An item is vaulted within Outlook. It's then catalogued in TRIM. As the user catalogues this in TRIM, a message pops up saying that the item cannot be TRIM'd, even though it has been.
[German]Users of Microsoft Outlook ran into a problem with archived emails after installing Microsoft’s September 2017 security updates. The problem has now been fixed.
Issues with Outlook after patchday?
On September 12, 2017, Microsoft released security updates for Outlook 2010, 2013, and 2016 that caused problems for some users accessing archived emails. This Veritas support page writes, that updates:
- KB4011089 for Outlook 2010
- KB4011090 for Outlook 2013
- KB4011091 for Outlook 2016
are causing issues. After installing those Microsoft Security patches for Outlook, users are unable to access archived emails. Upon double clicking on the shortcut it will open the shortcut only with the banner: “The item has archived by Enterprise vault. Click here to view the original link”. Also the 3 updates under CVE-2017-11774 are blocking CRM access from Outlook. Uninstalling the updates fixes the issue.
Solutions and workarounds
The Veritas support page provides a workaround for the archived mail issue. German blog reader Axel H. informed me, that the issue as been fixed.
We also have problems with the three patches from here: https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2017-11774 or its predecessors.
Here is a problem mentioned, that affects us and others: https://www.veritas.com/support/en_US/article.000127958
(is probably fixed by the manufacturer since the day before yesterday… if you would use the latest version…)
If the newest version of the security updates to close CVE-2017-11774 are installed, the issues mentioned above should be fixed. Perhaps it helps, if you are affected. Thanks to Axel H. for the tip.
Similar articles:
Windows/Office update summary October 4, 2016
Patchday: Microsoft Office updates September 6, 2016
Microsoft Office Security Updates (September 12, 2017)
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